FAQ
Frequently asked questions
Why Add Winter Wrap?
Winter Wrap helps protect your purchase from cold weather. Remember, these are tropical flowers and plants and will die if they freeze. Even though the shipping address may be to a warmer climate your package will likey travel thru a shipping hub which might be in a colder part of the country, ie: Memphis, Tn.
One Address Per Order
If you need to order for multiple recipients either enter them as seperate orders or contact us directly and we can invoice you once for the whole order. 1-808-966-6693 or info@lavalilies.com for email.
Cut Flowers & Plants Need To Ship Seperately
The USDA requests that we ship cut flowers seperate from plant material.
We Can Not Ship Plants (except potted orchids) to Arizona, Texas, Louisiana or California
The Department of Agriculture in Arizona, Texas, Louisiana & California does not allow importation of field grown crops from Hawaii and some other states. Our gingers, heliconias and calathea plants are all field grown.
Shipping Days and Time
We ship Monday-Wednesday for East Coast addresses and Monday-Thursday for Hawaii and West Coast addresses.