FAQ

Winter Wrap helps protect your purchase from cold weather. Remember, these are tropical flowers and plants and will die if they freeze. Even though the shipping address may be to a warmer climate your package will likey travel thru a shipping hub which might be in a colder part of the country, ie: Memphis, Tn. Failure to choose Winter Wrap for your mainland order will nullify any guarantees we may provide. No Winter Wrap required for Hawaii addresses.

Winter Wrap helps protect your purchase from cold weather. Remember, these are tropical flowers and plants and will die if they freeze. Even though the shipping address may be to a warmer climate your package will likey travel thru a shipping hub which might be in a colder part of the country, ie: Memphis, Tn. Failure to choose Winter Wrap for your mainland order will nullify any guarantees we may provide. No Winter Wrap required for Hawaii addresses.

If you need to order for multiple recipients either enter them as seperate orders or contact us directly and we can invoice you once for the whole order. 1-808-966-6693 or info@lavalilies.com for email.

If you need to order for multiple recipients either enter them as seperate orders or contact us directly and we can invoice you once for the whole order. 1-808-966-6693 or info@lavalilies.com for email.

The USDA requires that we ship cut flowers separate from plant material.

The USDA requires that we ship cut flowers separate from plant material.

The Department of Agriculture in Arizona, Texas, Louisiana & California does not allow importation of field grown crops from Hawaii and some other states. Our gingers, heliconias and calathea plants are all field grown. We can and do ship greenhouse grown orchids to all states.

The Department of Agriculture in Arizona, Texas, Louisiana & California does not allow importation of field grown crops from Hawaii and some other states. Our gingers, heliconias and calathea plants are all field grown. We can and do ship greenhouse grown orchids to all states.

We ship Monday-Wednesday for East Coast addresses and Monday-Thursday for Hawaii and West Coast addresses. Please allow 2 days to process and prepare your order for shipping. You may include a preferred ship date if you desire.

We ship Monday-Wednesday for East Coast addresses and Monday-Thursday for Hawaii and West Coast addresses. Please allow 2 days to process and prepare your order for shipping. You may include a preferred ship date if you desire.

We are allowing in person order pick up again. However, you must make an appointment, no exceptions! We are not a retail store, we are a working farm. Please don't bring pets to our farm. We have our own animals and want to avoid conflict. Young children must be supervised.

We are allowing in person order pick up again. However, you must make an appointment, no exceptions! We are not a retail store, we are a working farm. Please don't bring pets to our farm. We have our own animals and want to avoid conflict. Young children must be supervised.

Yes. We can deliver landscape plants. Single sized plants will be shipped. Delivery options depend on the size of your order and where we need to deliver. Generally speaking we can deliver within a 10 mile radius of Kurtistown for a nominal fee, again, depending on the size of your order. We can deliver to Kona. Please call or email to discuss fees to your area.

Yes. We can deliver landscape plants. Single sized plants will be shipped. Delivery options depend on the size of your order and where we need to deliver. Generally speaking we can deliver within a 10 mile radius of Kurtistown for a nominal fee, again, depending on the size of your order. We can deliver to Kona. Please call or email to discuss fees to your area.